If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. Analyze customer feedback and share it with multiple teams so everyone can make better decisions. Seek out persistent problems and fix them once and for all. BBB Business Profiles are subject to change at any time. Customer Support Customer Care Operations Our future depends on people who are consistently good at turning today’s problems into tomorrow’s solutions. Fees and policies should be made very clear. Customer service has really hurt my experience with PayPal. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. They are in charge of funds and accounts, it should be very easy to get help. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Mar-30-2020 01:46 PM Hi CEEJAY420 Thank you for using PayPal and for taking time to use the Community Forum as our phone lines are currently closed due to the pandemic coronavirus (covid-19) emergency. Getting through to a real person may be difficult - or impossible. BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. PayPals customer service functions are highly automated and arbitrary.
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